Experience our digital R&R platform in action!

One of the major HR goals in the financial services industry is to bring the firm’s core values to life and keep employee engagement in check, while complying with regulations. Engaged employees lead to better productivity, profitability, and performance. Here are a few insights into the current industry outlook:

Intense work conditions make employees feel nervous, anxious, and vulnerable to burnout

Dismal employee engagement rates due to large scale and scope of the financial services sector

Lack of instantaneous spot recognition

Transactional nature of appreciation, mostly tied to customer satisfaction levels and target achievements

Lack of flexibility in the R&R program to be adapted to local cultural requirements

Adopt a tailored digital solution to streamline your R&R strategies and spruce up engagement across the organization!

How can Gratifi’s R&R Solution help Boost Engagement in the Financial Services Industry?

A holistic rewards and recognition program is the proverbial “glue” that can help engage banking and non-banking executives and staff alike. A recognition framework that enables instantaneous appreciation for noteworthy behaviors that go above and beyond the basic job responsibilities can be a game-changer in financial services, where customer service requests and interactions vary greatly, and the work day is wrought with unexpected and challenging situations.

Leverage our established competence in the BFSI/NBFC sector that comes with an esteemed clientele belonging to the financial services industry. Here’s how we have helped some of the leading BFSI/NBFC firms transform their R&R processes:

Manish Sharma

Inculcating fairness, transparency, and open communication through a data-driven solution

Neelanjana Saji

Streamlining recognition by creating a centralized enterprise program with a common recognition currency and org-wide visibility

Neelanjana Saji

Deploying sentiment analysis tools to identify at-risk employees and tackle impeding burnout

Gratifi’s R&R Solution Stack for the Financial Services Industry

Manish Sharma

Provide accessibility and ease-of-use through a mobile application and chatbot for R&R

Neelanjana Saji

Reinforce positive attributes by introducing behavioural and value-based recognition categories

Neelanjana Saji

Celebrate personal and professional milestones in real-time with spot recognition

Neelanjana Saji

Encourage senior stakeholder buy-in using automated notifications and recognition reminders

Neelanjana Saji

Leverage data-driven insights to enable efficient tracking and analysis of the R&R framework

Neelanjana Saji

Promote transparency and empowerment through 360-degree recognition and performance feedback

Neelanjana Saji

Encourage leadership buy-in using value-added services such as platform walkthroughs, adoption plans, and marketing collaterals

Why should organizations in the Financial Services Industry invest in an Employee Rewards and Recognition Program?

If the technological infrastructure is the hardware of an organization, the employees are the indispensable software that ensure the smooth functioning of the system. For financial services, the challenge lies in catering to a demographically diverse worker base, as well as having to comply with financial regulations.

  • Thus, it is very important for an organization to have clear defined R&R policies in place as well as its more essential that these are disseminated to the employees on time as well as benefits of these are read and understood.
  • The organization should ensure that the rewards and recognition are given instantly to the employees, so that it has a larger motivation to the recipient of the reward.
  • The R&R methods should have all important parameters covered which leads to cost saving, TAT improvement, productivity, and reduction in complaints.
  • The result-driven nature of the financial services industry demands clear guidelines and course-correction strategies that can help maximize the RoI of every organizational initiative. A digital R&R platform offers real-time insights and reports into recognition trends, reward preferences, adoption patterns, and mood discrepancies.

Testimonials from our R&R Champions in the Financial Services Industry

Wondering how Gratifi can help transform your employee experience strategy?